Current as of Nov 20, 2024

Privacy Policy

By accessing our website and services, you agree to our privacy policy which outlines how we collect, use, and protect your personal information, including data collected through Google Ads and other tracking technologies. This policy complies with all applicable laws and regulations, including data protection and privacy laws. You acknowledge responsibility for compliance with your local laws regarding data privacy and online tracking.

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Introduction

At UPSAAS TECHNOLOGIES LLP (operating as "PilotSprint"), our mission is to provide exceptional service through our service-based company. As part of this process, we collect, use, and share personal information. This Privacy Policy explains how UPSAAS TECHNOLOGIES LLP manages this process and provides you with the choices and rights you have in relation to your information.

Company Information

Legal Entity: UPSAAS TECHNOLOGIES LLP Registered Address: PLOT NO 2026, G/F SHOP 4, SECTOR NO 2, GANDHINAGAR, Gujarat, 382007, India

Scope

This Privacy Policy applies to all users of PilotSprint's platforms and services, including our websites, technology, and other services (collectively referred to as the "Service" or "Services"). This Privacy Policy outlines how we collect, retain, and use information, including personal data ("Personal Data") and non-identifiable data, about Service users. The policy also covers data collected through online advertising, in-person interactions, such as at business conferences and trade shows, or through client support. Your access to and use of the Services is also subject to our Terms of Service.

Information We Collect

Direct Collection

We collect Personal Data that is entered on our Service or sent to us electronically, including:

  • Information provided during registration (name, email, password)
  • Contact form submissions
  • Support inquiries
  • Survey responses
  • Account-level data

Automated Collection

We automatically collect certain information when you interact with our Service, including:

  • Log data
  • IP address
  • Browser type and settings
  • Date and time of requests
  • Device information
  • Operating system

Advertising and Analytics

We use Google Ads and other advertising partners to collect information about your interactions with our ads and website:

  • Ad interaction data
  • Conversion tracking
  • Website behavior and navigation patterns
  • Campaign performance metrics
  • Demographics and interests (where permitted by law)
  • Referral sources

We use cookies and similar tracking technologies to collect this information. These technologies help us:

  • Measure advertising effectiveness
  • Analyze user behavior
  • Optimize our marketing campaigns
  • Provide more relevant ads
  • Track conversions and leads
  • Retarget users across different platforms

How We Use Your Information

Service Provision and Communication

  • Providing access to our Services
  • Account management
  • Responding to inquiries
  • Service updates and notifications

Marketing and Advertising

  • Delivering targeted advertisements
  • Lead generation and nurturing
  • Email marketing campaigns
  • Remarketing to website visitors
  • Creating lookalike audiences for advertising
  • Measuring advertising effectiveness
  • Optimizing ad campaigns

Analytics and Improvement

  • Understanding user behavior
  • Improving our Services
  • Analyzing marketing effectiveness
  • Lead scoring and qualification
  • Campaign optimization

Data Sharing and Third-Party Services

We share data with:

  • Google Ads and Analytics
  • Marketing automation platforms
  • CRM systems
  • Email marketing services
  • Other advertising partners

All third-party services are bound by data processing agreements and are required to maintain appropriate security measures.

Your Rights

As an individual in the EU, you have certain rights in relation to your Personal Data:

  • Right of access: You can request access to your Personal Data and additional details about how it is processed.
  • Right to rectification: If your Personal Data is inaccurate or incomplete, you can request it to be corrected or completed.
  • Right to erasure: You can request the deletion or removal of your Personal Data in certain circumstances.
  • Right to restrict processing: You can request the restriction or "blocking" of your Personal Data in certain circumstances.
  • Right to data portability: You can request a copy of your Personal Data in a machine-readable format.
  • Right to object: You can object to the processing of your Personal Data in certain circumstances.
  • Right to withdraw consent: If we rely on your consent for processing your Personal Data, you can withdraw it at any time.
  • Right to lodge a complaint: You have the right to lodge a complaint with a data protection authority if you have concerns about our privacy practices.

To exercise your rights, please contact us.

Data Transfers

PilotSprint is based in the United States. By using our services or applying as an Engineer, your Personal Data may be transferred to servers in the United States. We will take steps to ensure that your Personal Data receives adequate protection and that your rights continue to be protected in accordance with applicable data protection laws.

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. We may anonymize your Personal Data to no longer be associated with you.

Your Choices

You have the choice to use our Service without providing any Personal Data. However, certain features may not be available without providing Personal Data.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by PilotSprint, except for Personal Data collected through the Service. It also does not apply to any unsolicited information you provide to PilotSprint. Unsolicited Information will be considered non-confidential and may be used, disclosed, distributed, and exploited by PilotSprint without limitation or attribution.

Children

PilotSprint does not knowingly collect Personal Data from children under the age of 13. If you are under 13 years old, please do not submit any Personal Data through the Service without parental permission.

Security

PilotSprint takes reasonable steps to protect the Personal Data provided via the Service. However, no electronic transmission is ever fully secure, so please carefully consider the information you send to us.

Advertising Choices

You can control how we use your data for advertising:

  • Opt out of personalized advertising through Google Ads settings
  • Adjust your cookie preferences on our website
  • Unsubscribe from marketing emails
  • Control ad personalization through your device settings

We use various types of cookies:

  • Essential cookies for website functionality
  • Analytics cookies to understand user behavior
  • Advertising cookies for targeted marketing
  • Third-party cookies from our advertising partners

You can manage your cookie preferences through your browser settings.

Changes to our Privacy Policy

UPSAAS TECHNOLOGIES LLP reserves the right to update or modify this Privacy Policy at any time without prior notice. Please review this policy periodically for changes. Your continued use of the Service after changes indicates your agreement with the updated Privacy Policy.

Contact Information

If you have any questions or concerns about our Privacy Policy or information practices, please contact us:

Email: tirth@bigcircle.tech Address: UPSAAS TECHNOLOGIES LLP PLOT NO 2026, G/F SHOP 4 SECTOR NO 2, GANDHINAGAR Gujarat, 382007 India

Last Updated: August 6, 2024